Oak Island Exchange
Partner onboarding that extended Moovr's large-item delivery network beyond Charlotte.
- Industry
- Retail / furniture
- Role
- Partner onboarding and platform work
- Timeline
- Recent expansion
- Stack
- Moovr platform
The challenge
- Serving a second market meant the onboarding process had to work without the original team in the room.
The approach
- Reused the South End Exchange integration pattern and generalized the parts that were store-specific.
- Onboarded the store on the live platform rather than in a staging rehearsal.
The outcome
- Large-item delivery now runs in a second market on the same platform.
- Partner onboarding is a repeatable process, not a bespoke project.
Have a comparable problem?
Describe the current process and where it breaks. First reply within one business day.
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